Privacy Policy

1. Information We Collect

We collect the information that you provide directly to us when you create an order or contact our support team. This typically includes your name, shipping address, billing details, email address, phone number and any messages you choose to send.

In addition, we may collect technical data such as IP address, device type, browser information and general usage data using cookies or similar technologies, in order to improve the performance and security of the website.

2. How We Use Your Data

We use your personal data primarily to process and deliver your orders, provide customer support and communicate important updates regarding your purchase. We also use aggregated and anonymised data to understand how visitors use our website and to improve our products and services.

3. Legal Bases and Retention

We process your data because it is necessary to perform the contract with you, to comply with legal obligations (such as accounting rules), and where we have a legitimate interest in operating and improving our business. We keep your data only for as long as needed for these purposes or as required by applicable law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences, keep items in your cart and measure website performance. You can usually control cookies through your browser settings. Certain essential cookies are required for the basic functioning of the store.

5. Data Sharing

We may share your data with carefully selected third parties such as:

• Payment providers to process your transactions.
• Logistics and courier partners to deliver your order.
• IT and hosting providers who help us operate the website.

These partners are required to handle your data securely and only according to our instructions and applicable data protection rules.

6. Your Rights

Depending on your location, you may have rights over your personal data, such as the right to access it, correct it, request deletion, limit certain uses or object to specific processing activities. You may also have the right to withdraw consent where processing is based on consent.

7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss or misuse. However, no system can be guaranteed to be completely secure, and you should also protect your account details and devices from unauthorized use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page with an updated “Updated” date. We encourage you to review the policy periodically.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us using the contact details provided on our website.